Personal cybersecurity for individuals and families

Personal help to stay safe online.

One-to-one support for your accounts, devices, and everyday digital habits — for you, your parents, or your whole family. Plain language, no jargon, no pressure.

Start a conversation See how it works

Start with a complimentary 15-minute Introductory Assessment — no commitment.

Clear guidance for adults of every age and level of technical comfort.

Services

Clear help, from review to setup.

Delivered one-to-one by phone, Zoom, or FaceTime video call, at whatever pace suits you. We look at the technology you already use, identify the most important risks, and help you make sensible improvements.

Security audit

A clear picture of where you stand — your key accounts, devices, home network, backups, and privacy settings, reviewed together.

Protection plan

A short, prioritized plan built around your needs, comfort level, and budget.

Hands-on setup

We make the improvements with you — stronger sign-ins, safer device settings, and reliable backups.

Education and support

Plain-language guidance for spotting scams and making safer everyday decisions, for you and your family.

Start a conversation

Scam protection

When a message feels urgent, slow down.

AI can imitate a familiar voice or face in a call or video, and make phishing messages sound convincing. A simple family plan can help you respond safely.

Stop

Do not send money, share a code, or follow a link while you feel pressured.

Verify

End the conversation, call back using a trusted number, and use a private family code word for unusual requests.

Act

If you made a mistake, contact the provider through its official channel and secure the affected account.

How SmartGen works

Four clear stages.

You always know what comes next — and what it costs — before anything begins.

Stage 1

Introductory Assessment

Price: Complimentary
Format: 15 minutes, by video call
Description: A guided conversation covering the 9 highest-priority security checks. This is a diagnosis only — no fixes yet. It ends with booking your full assessment.

Stage 2

Full Assessment

Price: $199 — $149 when booked within 7 days of your Introductory Assessment.
Format: In your home, 60–90 minutes
Description: The complete 72-check security audit (78 checks for India/UAE). You receive a printed Family Security Plan with everything prioritized.

Stage 3

Implementation

Price: $149 per session
Format: Hands-on, together
Description: We work through your Fix-now items side by side, at your pace, until the important improvements are done.

Stage 4

Ongoing Care

Price: $199 per year
Format: Video calls, with hands-on help if needed
Description: Check-ins at 30 and 90 days, an annual re-audit, and priority help if a scam ever targets you or your family.

You enter every password and code yourself — we never ask for them.

How we work

Your security stays in your hands.

We explain each step, ask before making changes, and keep the process clear.

Clear, plain-language explanations

No fear or sales pressure

You enter passwords and codes yourself

No client data is stored on SmartGen servers

About SmartGen

Your family's personal digital defense team.

You don't need to be a corporation to be targeted by cybercriminals. From deceptive texts targeting grandparents to identity theft hitting working adults and risky downloads on kids' devices, every generation faces real digital threats.

SmartGen makes professional cybersecurity simple and accessible for your entire household.

Backed by decades of global enterprise IT experience, we give every generation under your roof the confidence to connect safely.

Questions

What people ask.

Do I need to be comfortable with technology?

No. Everything is explained in plain language, and changes are made at a pace that works for you.

Is this only for people who have been hacked?

No. A review before something happens can reduce risk and make recovery easier.

What does a security audit cover?

It can include email, passwords, phones, computers, home Wi-Fi, backups, privacy settings, scams, and account recovery.

How do we work together?

We start with a complimentary 15-minute Introductory Assessment by video call (Zoom or FaceTime). The full assessment happens in your home, and implementation is hands-on, together.

How much does it cost?

The 15-minute Introductory Assessment by video call is complimentary. The full in-home assessment is $199 — $149 if you book within 7 days of your Introductory Assessment. Implementation sessions are $149 each, and Ongoing Care is $199 per year. You always know the exact cost before anything begins.

How long does it take?

The Introductory Assessment takes 15 minutes by video call. The full in-home assessment takes 60–90 minutes. Implementation happens in hands-on sessions, at your pace.

Can you help my parents?

Yes — helping seniors and less technical family members is a core part of what we do. We can work with them directly, with you involved as much as you like.

What do you need from me?

Just your time and your questions. You type in your own passwords and codes — we never ask for them, and we store nothing on our systems.

Still have a question? Start a conversation →

Contact

Start with a simple conversation.

Tell us what you want help with and who it's for.

1We replywithin one business day.
2We talka complimentary 15-minute Introductory Assessment by video call.
3You decidea clear plan and a fixed quote before anything begins.

Please do not share passwords, codes, financial information, or private security details.

Send an enquiry

Share a little about what you need. We reply within one business day.

SmartGen never asks for passwords, sign-in codes, financial information, or private security details.

Prefer to start on your own?

Take the five-minute safety check — five essential steps you can do right now.

0 of 5 complete

Protect your main email firstYour email can reset most of your other accounts. Give it a strong, unique password and turn on multi-factor authentication.
Use unique passwordsDon't reuse passwords on important accounts. A reputable password manager creates and remembers them for you.
Turn on multi-factor authenticationStart with email, banking, cloud storage, social media, and your mobile carrier. An authenticator app beats SMS when available.
Update devices automaticallyTurn on automatic updates for phones, computers, tablets, browsers, and your home router where supported.
Make a recovery planConfirm your recovery email and phone number are current, save backup codes somewhere safe, and make sure photos and important files are backed up.